New York Offers Costly Lessons on Insurance

Category : Insurance Annuity

When her small executive search firm in New York City canceled its health insurance policy last year because of the recession and rising premiums, April Welles was able to buy her own plan and still be covered for her cancer and multiple sclerosis.

She was lucky to live in New York, one of the first states to require insurance companies to offer comprehensive coverage to all people regardless of pre-existing conditions. But Ms. Welles, 58, also pays dearly: Her premium is $17,876 a year.

“That’s a lot of groceries,” she said.

New York’s insurance system has been a working laboratory for the core provision of the new federal health care law — insurance even for those who are already sick and facing huge medical bills — and an expensive lesson in unplanned consequences. Premiums for individual and small group policies have risen so high that state officials and patients’ advocates say that New York’s extensive insurance safety net for people like Ms. Welles is falling apart.

The problem stems in part from the state’s high medical costs and in part from its stringent requirements for insurance companies in the individual and small group market. In 1993, motivated by stories of suffering AIDS patients, the state became one of the first to require insurers to extend individual or small group coverage to anyone with pre-existing illnesses.

New York also became one of the few states that require insurers within each region of the state to charge the same rates for the same benefits, regardless of whether people are old or young, male or female, smokers or nonsmokers, high risk or low risk.

Healthy people, in effect, began to subsidize people who needed more health care. The healthier customers soon discovered that the high premiums were not worth it and dropped out of the plans. The pool of insured people shrank to the point where many of them had high health care needs. Without healthier people to spread the risk, their premiums skyrocketed, a phenomenon known in the trade as the “adverse selection death spiral.”

“You have a mandate that’s accessible in theory, but not in practice, because it’s too expensive,” said Mark P. Scherzer, a consumer lawyer and counsel to New Yorkers for Accessible Health Coverage, an advocacy group. “What you get left clinging to the life raft is the population that tends to have pretty high health needs.”

Since 2001, the number of people who bought comprehensive individual policies through HMOs in New York has plummeted to about 31,000 from about 128,000, according to the State Insurance Department.

At the same time, New York has the highest average annual premiums for individual policies: $6,630 for single people and $13,296 for families in mid-2009, more than double the nationwide average, according to America’s Health Insurance Plans, an industry group.

Rates did not rise as high in small group plans, for businesses with up to 50 workers, because the companies had an incentive to provide insurance to keep employees happy, and so were able to keep healthier people in the plans, said Peter Newell, an analyst for the United Hospital Fund, a New York-based health care research organization.

While premiums for large group plans have risen, their risk pools tend to be large enough to avoid out-of-control rate hikes.

The new federal health care law tries to avoid the death spiral by requiring everyone to have insurance and penalizing those who do not, as well as offering subsidies to low-income customers. But analysts say that provision could prove meaningless if the government does not vigorously enforce the penalties, as insurance companies fear, or if too many people decide it is cheaper to pay the penalty and opt out.

Under the federal law, those who refuse coverage will have to pay an annual penalty of $695 per person, up to $2,085 per family, or 2.5 percent of their household income, whichever is greater. The penalty will be phased in from 2014 to 2016.

“In this new marketplace that we envision, this requirement that everybody be covered, that should draw better, healthier people into the insurance pool, which should bring down rates,” said Mark Hall, a professor of law and public health at Wake Forest University. But he added, “You have to sort of take a leap of faith that that’s going to happen.”

As part of the political bargain to get insurance companies to support insurance for all regardless of risk, called community rating, New York State deregulated the market, allowing insurers to charge as much as they wanted within certain profit margins. The state can require companies to retroactively refund overcharges to consumers, but it seldom does.

By ANEMONA HARTOCOLLIS

Experts say travel health insurance can be crucial

Category : Insurance Annuity

CHICAGO – Plane tickets, check. Passport, check. Medical evacuation insurance? It’s probably not something most people think about when packing for a vacation.

But Louise Robbins says she’d probably be bankrupt without it. The University of Wisconsin library educator and her husband, Robby, were in southwest China last summer when Robby slipped and fell backward on a hotel walkway made of the region’s famed red marble.

Their regular health insurance covered many expenses, but not flying him home on a jet specially equipped for transporting critically ill patients and medical equipment. The cost exceeded $100,000.

“We would have been lost” if not for the medical evacuation insurance, Louise Robbins said.

With summer vacation season approaching, experts say there are several ways international travelers can protect themselves against medical emergencies — from registering in advance with the State Department, which can help locate doctors abroad and arrange emergency medical flights, to buying supplemental insurance or stand-alone medical evacuation policies.

Thousands of American travelers each year are flown home with medical assistance because of health emergencies. Car accidents and heart attacks are among the most common reasons.

“Americans have the concept that when they travel, their health insurance travels with them,” said Dan McGinnity, vice president for North America for Travel Guard, which sells travel insurance.

But most regular health insurance plans don’t cover costly evacuations. And finding that out after an emergency can be catastrophic.

A 21-year-old California woman died last year after her insurance company initially said its emergency coverage wouldn’t pay to fly her home from China when she developed a blood disorder, according to her family’s lawsuit. The suit, claiming wrongful death and breach of contract, says the company relented too late. Anthem Blue Cross, the insurer, disputes the claims.

Travelers should check their policies to see what kind of expenses are covered, said Susan Pisano of America’s Health Insurance Plans, a trade association. Most will pay for emergency care outside the United States — but for leisure travelers that often doesn’t include medical evacuation.

“Just make sure you know very clearly” what your policy says, she advised.

The federal Centers for Disease Control and Prevention recommends considering supplemental health insurance, including medical evacuation, if your existing policy is lacking.

According to the U.S. Travel Insurance Association, another trade group, Americans increasingly have been buying travel insurance; more than $1 billion was spent in 2008. Most covered things like unexpected trip cancellations — disruptions caused by the erupting Iceland volcano have prompted a flurry of recent business. But growth also has been strong in policies covering medical emergencies and evacuation, the group says.

Short-term policies typically cost about 4 percent to 8 percent of the total per-person trip price. At Stevens Point, Wis.-based Travel Guard, coverage for a $2,000 trip would be about $120.

The travel insurance trade group has a list of member companies on its website, where it also offers tips. The State Department’s website also has a link to medical evacuation companies.

Louise and Robby Robbins, longtime travelers, had paid about $250 for a supplemental insurance policy before their China trip.

Robby, a 79-year-old retired college professor, slipped on the rain-slicked marble tile in China on July 21. His head hit the ground, but he got up and seemed OK, so they boarded a tour bus heading into the mountains. Robby quickly became ill, vomiting and complaining of sinus-like pain. No one knew yet that his brain was bleeding.

The nightmare that followed included a trip down the mountain in a makeshift van-ambulance to a hospital where no one spoke English. Doctors drilled holes into Robby’s skull and removed a huge blood clot. He was flown by air ambulance to Hong Kong for more surgery; then back to the United States.

The supplemental insurance ended up covering Robby’s multi-leg trip home, including arranging for several flights with medical experts on board. Robby never recovered, however, and died Dec. 9.

Lynda Bruner’s medical emergency last summer almost ended the same way. The sales executive from Bel Air, Md., fell ill with what she thought was heat exhaustion on the last day of a Dominican Republic vacation with friends to celebrate milestone birthdays, including her 60th.

Soon she developed breathing problems and went into cardiac arrest. Doctors revived her, but she remained in a coma for three days. Bruner awoke at a hospital in Florida, where she had arrived via a medical flight arranged by Medex, the same company that handled Robby Robbins’ flights. The company arranged for Bruner’s flight with a nurse to Maryland and helped her husband, who doesn’t speak Spanish, deal with Dominican doctors.

The expenses totaled more than $15,000, but were covered by health insurance her employer provides — a benefit she didn’t know about in advance. Bruner had also bought extra travelers’ insurance.

U.S. doctors found and removed a tongue cyst they thought might have contributed to the breathing problems, and Bruner is doing fine.

“Once they saw my experience, everybody says they will not go out of the U.S. again without” traveler’s health insurance, Bruner said. Even if you never need it, she said, “just that sense of security” is worth it.

By LINDSEY TANNER, AP Medical Writer